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Privacy Policy

Last updated: 24.10.2026

This Privacy Policy explains how your personal data is collected, used and protected on the zipoo.net platform operated by Koozmo Medya (Pınar Arda) ("Zipoo", "we"). By using the platform, you accept the practices described in this policy.

1. Data Controller

Data controller: Koozmo Medya (Pınar Arda), Umurbey Mahallesi, Kambur Köprü Sokak No:16 Daire:2, Merkez - Edirne. Contact: support@zipoo.net.

2. Data We Collect

  • Account information: name, email, phone (optional), password (stored encrypted).
  • Business information: business name, address, menu/product content.
  • Transaction information: orders, reservations, payment references.
  • Technical data: IP address, browser type, pages visited (analytics cookies subject to your consent).

3. Purposes of Processing

  • To provide the service (account, menu, order, reservation, payment).
  • Security, fraud prevention and legal obligations.
  • If you have consented: analytics and marketing.

4. Legal Basis

Your data is processed on the basis of performance of the contract, legitimate interest, legal obligation and (for analytics/marketing) your explicit consent.

5. Sharing and Transfer

Your data is shared only to the extent required by the service, with payment providers (PayTR, İyzico, Stripe), infrastructure and analytics service providers. Your data is not sold to third parties without consent.

6. Retention Period

Your personal data is stored for as long as required by the processing purpose and prescribed by legal retention periods; afterwards it is deleted or anonymized.

7. Your Rights

Under the relevant legislation (KVKK / GDPR), you have the rights to access, rectify, erase, object to the processing of, and port your data. For your requests: support@zipoo.net.

8. Cookies

See our Cookie Policy for details on cookie usage. Analytics and marketing cookies work only with your consent.

9. Security

We apply encryption, access control and security measures to protect your data (e.g. passwords and sensitive data are stored encrypted, and two-factor authentication is supported).

10. Changes

We may update this policy from time to time. The current version is published on this page.

11. Contact

For questions: support@zipoo.net · Koozmo Medya (Pınar Arda), Umurbey Mahallesi, Kambur Köprü Sokak No:16 Daire:2, Merkez - Edirne.

In the event of any discrepancy between the different language versions of this document, the Turkish version shall prevail.